At One Carat, we understand the importance of a seamless and efficient shipping process when it comes to delivering your precious jewelry. That's why we have developed a comprehensive shipping policy specifically tailored for our valued customers in the India.

Shipping Methods:

We offer fast and reliable shipping options to ensure that your order reaches you in a timely manner. All orders within the India are shipped using trusted and reputable carriers such as Multiple courier Partners.

Shipping Fees:

We are pleased to offer free shipping on all orders within the India. This means that you can enjoy the convenience of having your jewelry delivered right to your doorstep without any additional cost.

Shipping Times:

Once your order has been dispatched from our facility, the estimated delivery time for all products is between 6 and 15 business days.

Please be aware that this is an estimated timeframe and actual delivery may vary depending on your location and other external factors. We appreciate your patience and understanding.

Order Tracking:

We want to keep you informed every step of the way. Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to easily track the progress of your shipment and know exactly when to expect your beautiful jewelry to arrive.

Shipping Restrictions:

Currently, we only offer shipping within the India. We apologize for any inconvenience this may cause to our customers. However, we are constantly exploring options to expand our shipping capabilities and hope to serve customers worldwide in the near future.

Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or delivery issues caused by incorrect or incomplete addresses. If you need to make any changes to your shipping address after placing an order, please contact our customer support team as soon as possible.

Customer Support:

If you have any questions or concerns regarding our shipping policy or the status of your order, our dedicated customer support team is here to assist you. You can reach us via email or phone, and we will be more than happy to provide you with the information and assistance you need.

Thank you for choosing One Carat for your diamond jewelry needs. We look forward to delivering exceptional quality and service to you.

We offer FREE shipping on every order only within India. Shipping time is 48 – 72hrs for ‘Available in Stock’ items and 25 business days for Make to order items. Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.

For our Indian customers, after your item has been packaged, it will be shipped and delivered free via our Shipping partners namely BVC Logistics, DTDC, Bluedart, etc.

Packaging

Every jewellery package from us arrives at your doorstep in a durable, tamper-proof packing. Whether it is a jewellery or solitaire, your item is delivered to you in an exclusive Onecarat’s box along with the relevant certificates.


We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.